CEdMA Blog

Call For Submissions: CEdMA 2020 Impact Award

Posted by Donna Weber on 11/14/2019
submissions for the 2020 CEdMA Impact Award are now open!

One of the toughest questions a training organization faces is what impact your efforts had. 
Sure, you create a lot of materials, train a lot of people, but does it make a difference for your organization?  For your company?  Was it definitely the training organization that made the difference, rather than numerous other factors?  And did the impact justify the investment that was made in the organization? 

The CEdMA Impact Award seeks to recognize a CEdMA member who demonstrates excellence both in the impact they and their organization have, as well as their ability to clearly prove that impact. 

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Get Ready to Build Your Personal Brand in Nashville

Posted by Sima Dahl on 11/5/2019

By Sima Dahl, CSP, AS, MBA

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Encouraging Companies to Bundle Customer Education with Customer Success

Posted by Julia Borgini on 10/18/2019

As more companies have Customer Success (CS) teams onboard new customers to their products, they're unintentionally missing an opportunity to drive revenue by adding Customer Education programs up front. 

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Trends: How AI Will Affect Customer Education

Posted by Julia Borgini on 9/19/2019

Alexa. Siri. The Google Assistant. The chatbot pop-up on a website. The suggested films and shows created just for you on Netflix. What do all these have in common? Artificial Intelligence (AI) and machine learning. 

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How to Create an Award Winning Submission

Posted by Joe Cannata on 8/15/2019

 

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Best Practices for Certification Exam Blueprints

Posted by Joe Cannata on 8/6/2019

 

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Topics: certification

Call For Submissions: CEdMA 2019 Innovation Award

Posted by Donna Weber on 7/24/2019
We are pleased to announce that submissions for
the 2019 CEdMA Innovation Award are now open!

 

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Career Growth for CE Pros

Posted by Julia Borgini on 7/9/2019

 

Career management is a fancy term for what companies do to manage an employee's work experience within the organization. They often highlight it during the recruiting process because they know of the positive effects it has on their organization. A survey by PluralSight and CEB found that just one hour of training a week saved 1.8 hours per week in productivity gains (or nearly 84 hours per year).

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It’s A Jungle Out There - Of Content That Is (Part 2)

Posted by Donna Weber on 6/18/2019


If you build it they won’t come.

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It’s A Jungle Out There - Of Content That Is (Part 1)

Posted by Lauren Thibodeau on 6/4/2019

 



According to McKinsey and IDC, knowledge workers spend on average 19% of their working time - about a day a week - just looking for information, not actually doing productive work. That’s staggering for a few reasons, not least of which is the math. Let’s take a company with 100 employees who each earn an average salary of 80K per year. If they all spend a day a week searching for information, with mixed results of finding what they’re looking for, that’s $1.6M a year in lost productivity, for that company alone. Employees could have been doing higher value work. And take this real-life example: a company founder who was known to spend half days looking for documents in corporate systems to share with new employees, only to come up empty handed. What was even more frustrating: he wrote those documents so he knew they were there!

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Our blog is built to explore new insights of software training. We invite you to comment, ask questions, and engage with us. 

 

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