CEdMA Blog

Call For Submissions: CEdMA 2022 Impact Award

Posted by Maggie Leon on 4/4/2022
submissions for the 2022 CEdMA Impact Award are now open!

Many training organizations are asked to answer the following question -  what impact did your efforts have on the business? 
You and your teams create a lot of material and train a lot of people. But are you able to prove all of that work made a difference for your organization? Did it help your target audience? Can you demonstrate a direct correlation between your team's work and contribution to your organization's success?  

The CEdMA Impact Award seeks to recognize a CEdMA member who demonstrates excellence both in the impact they and their organization have, as well as their ability to clearly prove that impact. 

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Topics: customer success, customer education

How AI is Growing in the Learning Industry and Creating Opportunity

Posted by Sarah Sedgman on 1/27/2022

 

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Topics: executive, customer success, customer education

R-E-S-P-E-C-T

Posted by Milind Gurjar on 12/13/2021

If you are a leader in Education Services at a Technology company, answer this question – do your sponsors and stakeholders value Education Services? I often talk to technology training leaders. A pet peeve for a vast majority of them is their inability to get executive attention, funding and buy-in for their services. The few exceptions are leaders who work for SaaS companies or enlightened leaders. My own experience inside industry-leading hardware and software companies was similar. I invested more time and effort in selling the value of Education Services to internal stakeholders than selling the services to customers!

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Topics: executive, customer success, customer education

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