CEdMA Blog

How to Create an Award Winning Submission

Posted by Joe Cannata on 8/15/2019


Read More

Best Practices for Certification Exam Blueprints

Posted by Joe Cannata on 8/6/2019


Read More

Topics: certification

Call For Submissions: CEdMA 2019 Innovation Award

Posted by Donna Weber on 7/24/2019
We are pleased to announce that submissions for
the 2019 CEdMA Innovation Award are now open!


Read More

Career Growth for CE Pros

Posted by Julia Borgini on 7/9/2019


Career management is a fancy term for what companies do to manage an employee's work experience within the organization. They often highlight it during the recruiting process because they know of the positive effects it has on their organization. A survey by PluralSight and CEB found that just one hour of training a week saved 1.8 hours per week in productivity gains (or nearly 84 hours per year).

Read More

It’s A Jungle Out There - Of Content That Is (Part 2)

Posted by Donna Weber on 6/18/2019

If you build it they won’t come.

Read More

It’s A Jungle Out There - Of Content That Is (Part 1)

Posted by Lauren Thibodeau on 6/4/2019


According to McKinsey and IDC, knowledge workers spend on average 19% of their working time - about a day a week - just looking for information, not actually doing productive work. That’s staggering for a few reasons, not least of which is the math. Let’s take a company with 100 employees who each earn an average salary of 80K per year. If they all spend a day a week searching for information, with mixed results of finding what they’re looking for, that’s $1.6M a year in lost productivity, for that company alone. Employees could have been doing higher value work. And take this real-life example: a company founder who was known to spend half days looking for documents in corporate systems to share with new employees, only to come up empty handed. What was even more frustrating: he wrote those documents so he knew they were there!

Read More

The 3 Things You Should Focus on When Hiring Your CE Team

Posted by Julia Borgini on 5/16/2019


Having all the right people on your Customer Education (CE) team can make it much easier to produce the content your customers need to be successful. As a CE leader, you want to create a high-performing team, but it can be hard to find and retain CE professionals in a highly competitive world.

Read More

Four ways to side-step the death of the course

Posted by Julia Borgini on 5/2/2019


“The days of monolithic five-day courses are gone and have been replaced with training subscriptions, serving up modular, subject matter expert created and curated content with personalized and adaptive learning paths." - Dirk Braune, CEdMA Programs Trustee and Director Education Offering Design and Development at BMC Software GmbH

Read More

. . . The Letter "I"

Posted by Sarah Sedgman on 4/16/2019


SprIng is in the air. It’s finally April (although still VERY chilly wayyyy up north in Ottawa, Canada with a “feels like” -18C this morning, but the birds are singing, and the sun is out!).

Read More

The 80/20 Rule of Customer Education

Posted by Donna Weber on 3/12/2019

Read More

Welcome to the CEdMA Blog

Our blog is built to explore new insights of software training. We invite you to comment, ask questions, and engage with us. 


Subscribe to Email Updates

Recent Posts