CEdMA Blog

Don't Miss a Melissa Majors share an encore of her hit session from the Fall conference.

We are pleased to announce that submissions for the 2018 CEdMA Impact Award are now open!

We are pleased to announce that submissions for the 2017 CEdMA Innovation Award are now open!

When I launched my first Customer Education organization from scratch, I was terrified. I reached out to a colleague to mentor me through the process, and the first thing she said to me was, “Join CEdMA.”

Being a training department of one, I didn’t have colleagues readily available to throw ideas around with, to share experiences of successes and failures. But as soon as I joined CEdMA, I had a network of colleagues to learn from. My solitary training department just got a lot bigger, and my CEdMA network gave me the tools and the confidence to move forward, and bring so much more to the table than my limited experience and skills.

When I need to learn something quickly, I first ask myself, “Who can I talk to?” I am wondering if someone has done this before, and I don’t have to figure it all out myself.

Networking provides many benefits, including gaining access to advice and expertise, improved opportunities, increased confidence, and satisfaction from helping others.