CEdMA Blog

Donna Weber

Donna Weber helps hi-tech companies create customers for life. Since the renewal happens in the first 90 days her speciality is building and deploying scalable customer onboarding, enablement, and education programs. Learn more at www.springboardin.com. Donna has been a CEdMA member for over 12 years and is currently on the CEdMA Board, serving as Marketing Trustee.
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Recent Posts

The 80/20 Rule of Customer Education

Posted by Donna Weber on 3/12/2019

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What's Happening in 2019? Leaders share Customer Education Trends & Predictions

Posted by Donna Weber on 2/6/2019

Are you wondering where our industry is headed?

We reached out to the leaders of CEdMA to find out what's in store for you and your teams this year.  Below are Customer Education trends, best practices, and predictions for 2019, direct from the CEdMA Executive Council and Board . 

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Call For Nominations: CEdMA 2019 Impact Award

Posted by Donna Weber on 10/17/2018
We are pleased to announce submissions for the 2019 CEdMA Impact Award are now open!

 

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A Foolproof Way to Close Deals Faster

Posted by Donna Weber on 6/11/2018

Does your company provide a free product trial? Most likely your answer is yes. Free product trials are pretty standard these days. Do you also include free training offerings in the trial? Adding free training during the sales cycle generates highly qualified leads, shortens the sales cycles, and scales valuable sales resources. 

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Topics: sales, customer success

Call For Submissions: CEdMA 2018 Innovation Award 

Posted by Donna Weber on 4/18/2018
We are pleased to announce that submissions for
the 2018 CEdMA Innovation Award are now open!

 

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Welcome to the CEdMA Blog

Our blog is built to explore new insights of software training. We invite you to comment, ask questions, and engage with us. 

 

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