CEdMA Blog

Using Customer Training to Drive Business Impact

Posted by Pat Durante on 10/12/2018

 

If you are not yet thinking about how training can have a measurable impact on business results, you need to start now. Our executives want to move the needle on software sales and renewals. If you cannot show the value of your training organization using metrics tied to business success, you are in danger of becoming extinct.

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Topics: metrics, executive, customer success

Reimagining Learning: Using Data and Analytics

Posted by Christine Souza on 9/19/2018

 

As learning leaders, the time has come for us to reimagine our strategy and reposition ourselves within our organizations. In order to do this, we must first join our colleagues in becoming data driven. Nothing speaks louder than a well-qualified, meaningful metric. A recent study conducted by LEO Learning, a UK based Learning consulting firm, surveyed nearly 700 organizations asking L&D teams to weigh in on measuring learning impact and if their executives pressure them for this type of analysis.

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Topics: metrics, executive, reporting

Measuring the Impact of Training on Business Results

Posted by Pat Durante on 11/10/2016

It’s time for a big wake up call.  Education leaders have a tendency to report the “easy” metrics.  After all, we are a business within a business, so we typically report: 

  • Training Revenue
  • Training Margin
  • Number of Students Trained
  • Number of Courses Added and Revised
  • Number of Online Courses Completed
Meanwhile, our executives are yawning with disinterest.  At the end of the day, no matter how large your training business, these numbers are often a rounding error on the overall software revenue and the C-suite is not losing sleep over these numbers.
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Topics: metrics

Humanizing Training Data Analytics for Executives

Posted by Ara Burke on 9/21/2016

The Challenge

            The mind numbing tsunami of data presented to executives daily threatens to drown any significant information you present before assimilation. In data-led business cultures, remember to generate interpretable information that enables human exploration.

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Topics: metrics, executive, dashboard, reporting

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