Discover the benefits of selling training as a subscription. Enhance customer retention, simplify budgeting, and align with SaaS models for effective learning. Continue Reading
Customer ED Insights
Discover how agile training is essential for organizations to keep pace with rapid technological changes. Learn strategies for effective workforce upskilling. Continue Reading
Explore the differences between AI and automation in training. Learn when to use each technology to enhance efficiency and decision-making in your programs. Continue Reading
Discover how to measure the impact of training on business results. Learn key metrics to demonstrate training's value to executives and enhance customer success. Continue Reading
By Ara Burke September 21, 2016 The Challenge The mind numbing tsunami of data presented to executives daily threatens to drown any significant information you present before assimilation. In data-led business cultures, remember to generate interpretable information that enables... Continue Reading
By Kristine Kukich January 31, 2024 In any customer education practice, feedback can be foundational to personalization. It drives learning, guide improvement, and connects knowledge to action. But with the information at our fingertips today, practitioners are often drowning in a sea of... Continue Reading
Discover best practices for creating effective certification exam blueprints, focusing on objectives, sections, and cognitive skills to enhance assessment quality. Continue Reading
By Kristine KukichMarch 20, 2024 A virtual tutor takes the concept of personalization to a new level. By leveraging interactive interfaces laced with AI components, it is now possible to create your own private tutor. Research shows that learning is more powerful when done 1:1, or 1:few.Here’s how... Continue Reading