Industry Trends & Insights 

CEdMA members don’t just follow industry trends, they help shape them.

Through member-led surveys and ongoing research, we surface timely insights on what’s really happening across customer education teams today. From pricing strategies and subscription models to tech stack composition and business metrics, our reports provide a data-backed view into how leading organizations operate.

Inside this exclusive member library, you’ll find:

• Benchmarks on pricing, tech stacks, team structure, and more

• Deep dives into emerging trends and operational shifts

• Community-sourced data you can trust because it’s from peers, not vendors

• Insights you can apply immediately to strengthen your programs

This content is reserved for members and updated regularly.

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