Sep 2020 Conference, Virtual

CEdMA CONNECT2020 September 22-23

Type of session: K=Keynote, L=Learning, V=Vendor, P=Pre-recorded

Type	Session Name/Link	Presenter(s)
K	Welcome to CEdMA CONNECT2020 and Day 1 Keynote: The Next Big Thing in Customer Education	Danielle Campbell (Adobe, CEdMA President) and Bill Cushard (ServiceRocket)
K	Day 2 Keynote: why Education Matters - A View from a Chief Customer Officer	Chris Bishop (Conga)
L	The 7 Habits of Inclusive Leaders	Melissa Majors (Melissa Majors Consulting)
L	5 Best Practices for Improving the Adoption of Remote Learning	Lee Berkman (CloudShare) and Avigdor (Viggy) Book (Tufin)
L	Live Training Led Growth Podcast!	Joe Moriarty (Raven360)
L	AWS Academy: Architecting a Scalable and Global Platform for Universities	Pat Durante (Amazon) and Samantha Krawczyk (Amazon)
L	Innovation Award Winner Spotlight	Alyce Gershenson (Talend) and Sarah Parks (Talend)
L	The Customer Education Manifesto: Building a Modern Customer Education Function	Adam Avramescu (Slack) and Dave Derington (Outreach)
L	Impact Award Winner Spotlight	Scott Hargraves (Cadence), Rob Cummins (Cadence), and Jim Davies (Cadence)
L	Using Certification to Drive Business Growth	Alessandra Marinetti (Box)
L	COVID 19: Curse or Opportunity as Accelerator for Digitalized and Personalized Education	Dirk Braune (BMC Software)
L	Foundations of a Successful Learning Experience: The Evolving Role of L&D	Andy Vidler (SureSkills)
L	Pivoting Technical Training for a Remote Audience	Jennifer Mitchell (SailPoint Technologies) and Michael Paktinat (SailPoint Technologies)
L	Gamification: Just a fad, or Here to Stay?	Daniel Quick (Thought Industries)
L	Engineering a Training Partner Ecosystem	James Sonderegger (Palo Alto Networks)
L	Round Table: Building a Program from Scratch	Sumeru Chatterjee (CustomerEducation.org), Sharon Castillo (DataRobot University), Wes Everson (Adobe), and Christy Hollingshead (Heap), Eric Karpas (Bolt)
V	Skilljar demo	Tyler Larson (Skilljar)
V	How Virtual Labs Enhance Customer Education in the Time of COVID	Lee Berkman (Cloudshare)
V	Measuring Outcomes of Customer Training Programs	Scott Margason (InfoPro Learning)
V	Raven 360 Poster Session	Joe Moriarty (Raven360)
V	Adding the "Secure" to Secure Online Testing	Steve Addicott (Caveon)
V	How to turn Customer Training into Customer Empowerment	Michael Jaindl (Strigo) and Daniel Wolf (Strigo)
V	How to Ramp Up your Certification Program with Kryterion	John Dight (Kryterion) and Leslie Thomas (Kryterion)
V	Foundations of a Successful Learning Experience Discussion	Andy Vidler (SureSkills)
V	Thought Industries Platform	Brittany Ross (Thought Industries)
P	Academic SIG Overview	Jenni Jones
P	Automation with Existing Tool	Alann Demeester and Nagesh Dixit
P	Building a Consultative Training Practice	James Sonderegger (Palo Alto Networks)
P	Certification SIG Overview	Peter Manijak
P	Learning Technology SIG Overview	Cynthia Stegall
P	Subscription SIG Overview	Kristine Kukich
P	The CEdMA SIG Family	Mike Dowsey
P	The Certified Technical Training Manager	Mike Dowsey
P	Localization and Translation -Wait, what did you say?	Randon Ruggles