Using AI in Customer Education Workflows

“Dear Agent Smith, please handle my tedious tasks”: Using AI in Customer Education Workflows

Join us for a hands-on session exploring how AI can streamline the most time-consuming parts of content delivery. 

Damani Musgrave (Founder, Red Lion Solutions, LLC) will walk through practical ways to use AI to simplify tasks such as preparing video assets and images, organizing transcripts, and aligning course titles and descriptions. You will see how AI can reduce repetitive work, help you move faster from concept to launch, and free up more time for creative problem-solving and learner-focused design. Whether you are releasing your first course or scaling a growing catalog, you will leave with ideas you can apply immediately to raise quality, speed, and consistency in your content development process.

What you’ll learn:

• A framework for prompting AI to produce high quality results
• Ways to apply AI to streamline content setup and reduce manual tasks
• How to accelerate your production workflow while keeping learners at the center

Event Details:

Day: Wednesday, December 10

Time: 10:00am PT / 1:00pm ET

Location: Hosted via Zoom

Registration:

Please click register now at the top right. Upon registering, be sure to add this webinar to your calendar. Submit any questions you have for our speaker in advance to programs@cedma.org.