Content That Lasts: Using AI and Content Architecture to Support Users Today while Future-Proofing Learning for Tomorrow

In this webinar, Paul Fam (Director of Customer Education at AlayaCare) shares how his team is addressing the growing demand for scalable, personalized learning in the fast-moving SaaS space.

By combining modular content design, persona-driven strategies, and AI-assisted tools, AlayaCare is delivering adaptive learning experiences that meet users where they are, boosting both efficiency and impact across their education programs. Attendees will walk away with proven approaches for:

• Building flexible, modular content that scales across roles, use cases, and product changes

• Aligning training strategies with real user personas to improve relevance and retention

• Leveraging AI to accelerate content creation, personalization, and data analysis

• Driving measurable outcomes through tailored learning paths and usage insights

• Fostering a continuous learning culture that supports evolving customer needs

Event Details:

• Day: Tuesday, August 19th
• Time: 12:00–12:45pm ET
• Location: Hosted via Zoom

Registration:

Please click register now at the top right. Upon registering, be sure to add this webinar to your calendar. Submit any questions you have for our speaker in advance to programs@cedma.org.