Always in Demand: Staying Relevant in Customer Education

Always in Demand: Staying Relevant in Customer Education

Customer Education is evolving fast, and staying relevant no longer depends on having a specific job title or employer. In this conversational webinar, Roslyn Jones (Fractional Education Strategic Advisor) explores how Customer Education professionals can future-proof their skills, visibility, and impact, whether they’re currently employed, transitioning roles, or intentionally taking time to reset.

Attendees will learn how to:

• Identify the core, transferable skills that make Customer Educators indispensable across industries;

• Stay current on emerging trends, tools, and expectations in Customer Education without burning out;

• Build credibility and momentum through community involvement, portfolio projects, and thought leadership;

• Translate past experience into clear value stories that resonate with hiring managers and stakeholders;

• Create a personal learning and visibility plan that keeps their career moving forward, even during uncertainty.

Attendees will leave with concrete ideas, renewed confidence, and a clear sense of how to stay relevant, visible, and in demand in the Customer Education field, regardless of where they are in their career journey.

Event Details:

Day: Monday, January 26

Time: 11:00am PT / 2:00pm ET

Location: Hosted via Zoom

Registration:

Please click register now at the top right. Upon registering, be sure to add this webinar to your calendar. Submit any questions you have for our speaker in advance to programs@cedma.org.