empowerED24

From Grand Plans to Everyday Solutions

April 23 - 24, 2024 - Atlanta, Georgia

4:00 pm - 6:00 pm: Registration and Welcome Reception

Breakfast provided 7:30 am - 8:30 am

08:30 am - 09:00 am: Welcome

09:00 am - 10:00 am: Stepping into the Spotlight - How to seize the moment

Donna Weber

Networking 10:00 am - 10:30 am

10:30 am - 11:25 am: A: The Next Wave of Customer Education - 8 Defining Characteristics

Debra Wilson

10:30 am - 11:25 am: B: Building an Education Community

Kris-Ann Nansen

11:30 am - 12:30 pm: Unicorns, Narwhals and Yetis - OH MY!

Amy Vujanich and Kim Seale

Lunch provided 12:30 pm - 1:30 pm

1:30 pm - 2:25 pm: A: How a Marketing Mindset Can Reframe Your Customer Education Strategy

Andrew DeBell

1:30 pm - 2:25 pm: B: The Power of Human-First Learning in a Digital Age

Travis Nardin

Networking 2:30 pm - 3:00 pm

3:00 pm - 4:00 pm: A: Focus on Content Management

Eric Mistry

3:00 pm - 4:00 pm: B: Focus on Metrics and Reporting

Jared Ranere

4:00 pm - 4:30 pm: Day 1 Wrap Up

5:30 pm - 6:30 pm: Networking Mixer

Banquet: 6:30 pm - 8:30 pm

Breakfast provided 7:30 am - 8:30 am

08:30 am - 08:45 am: Welcome

08:45 am - 09:45 am: Bridging the Gap: Converting Executive Business Goals into Measurable Educational Outcomes

Lila Meyer

Networking 09:45 am - 10:15 am

10:15 am - 11:10 am: A: How Partnership Experience Academy Drives Explosive Growth with True Customer Education

Marc Undeberg and Greg Rose

10:15 am - 11:10 am: B: AI Innovations in the Customer Learning Landscape

Kristine Kukich and Sarah Sedgman

11:20 pm - 12:15 pm: What is Content Syndication? Is It Right for Me?

Stephanie Barbee, Cynthia Stegall, and Michele Wiedemer

Lunch provided 12:15 pm - 1:15 pm

1:15 pm - 2:10 pm: A: How Hootsuite and Thinkific Plus are Building an Online Training Empire

Brett Gillespie and Chris Goldade

1:15 pm - 2:10 pm: B: Ensuring the Rubber Hits the Right Road: Align your Exams with your Organizational Philosophy

Benjamin Hunter and Kpayah Tamba

Networking 2:15 pm - 2:30 pm

Board Updates and Wrap Up 2:30 pm - 3:30 pm