CEdMA Blog

Julia Borgini

Julia Borgini is a self-proclaimed Geek, technical copywriter, and content marketer who specializes in B2B technology & SaaS. Her writing helps her clients generate leads, reduce monthly churn, and engage more deeply with people. Julia's written for TechTarget, ThatWhitePaperGuy, CGI , ServiceRocket, and more. Connect with her through her newsletter at https://spacebarpress.com/newsletter/, or online @juliaborgini.
Find me on:

Recent Posts

Carrying On Business During a Pandemic

Posted by Julia Borgini on 8/31/2020

The global pandemic threw everyone for a loop and has left us all feeling uncertain about the future. How long will it last? What happens if my family or I get sick? Will I be laid off or furloughed?

Read More

4 Considerations When Seeking a Broader Learning Audience

Posted by Julia Borgini on 6/4/2020

Photo by Philippe Bout on Unsplash

With all the online tools we use today at the office, it's no wonder training professionals find it a challenge to get their content out to a wider learning audience. Employees have access to so many apps and logins it's hard as  training pros to squeeze your way into anyone's tool stack or busy schedules. 

Read More

Encourage Deeper Learning with Deliberate Practice

Posted by Julia Borgini on 3/26/2020
Read More

Encouraging Companies to Bundle Customer Education with Customer Success

Posted by Julia Borgini on 10/18/2019

As more companies have Customer Success (CS) teams onboard new customers to their products, they're unintentionally missing an opportunity to drive revenue by adding Customer Education programs up front. 

Read More

Trends: How AI Will Affect Customer Education

Posted by Julia Borgini on 9/19/2019

Alexa. Siri. The Google Assistant. The chatbot pop-up on a website. The suggested films and shows created just for you on Netflix. What do all these have in common? Artificial Intelligence (AI) and machine learning. 

Read More

Welcome to the CEdMA Blog

Our blog is built to explore new insights of software training. We invite you to comment, ask questions, and engage with us. 


Subscribe to Email Updates

Recent Posts